For return your shoes go on OUR RETURN CENTER enter your email and your order number, and you will be contact foward 24h.
In case there will be problem with your shoes you can return it. Go to our return center.
Now Elementarylux sends to Italy and Europe, in case you are not in the list of states in which we send, but you want to buy, send us an email to firstname.lastname@example.org
and we will help you.
With the Standard shipment in Italy your package arrives in about two/three working days. In Europe in three/five working days. With Express shipping your shoes arrive the next working day.
In Italy the standard shipment is 5€ while in Europe 7€.
When your order is shipped, we notice you with an email. If you are not at home, you can take your package in the access point that is more comfortable for you.
As for our shoes your usual number should be correct, but to be sure that what you are buying is the perfect pair of shoes for you, we have created a measurement method that perfect.
Currently are available from 36 to 41. (European sizes)
If you are not sure of the number to buy you can have a look at our
We accept European and foreign credit cards, and payment through Paypal.
Duties are paid by us, and calculated within your final cost (such as the Italian VAT). In case there are mandatory duties that you have to pay you will be informed at the time of checkout.